Submit a request
What are the hours of Bolt's Risk Review Team?
What information provided by Bolt is confidential?
Why the need for secrecy?
What should I do if a customer is asking why their transaction was declined?
Fraud Review Process
Force Approve an Order
Rejection Override WIndow
Chargeback Liability Overview
Chargeback Dispute Process
Winning a Chargeback Dispute: Documentation Guidelines