Custom checkboxes allow retailers to configure a number of opt-ins for shoppers to engage with during the checkout experience. These are important in two ways: first, it’s an opportunity for retailers to build relationships with their shoppers, and second, for certain industries or businesses, it’s a required setting to collect.

Options include:

• Fully customizable text or preset options
• Add up to 3 checkboxes to the checkout
• Capture yes/no responses in the Bolt Merchant Dashboard.
• Displayed on checkouts across all devices
  

Adding Custom Checkboxes

Merchants can contact their Customer Success Manager to request the addition of custom checkboxes. 

The following items can be customized:

• The Checkbox identifier enables merchants to trigger automated workflows. It is limited to 50 characters, and is case-insensitive.
• The text for the checkbox, limited to 200 characters
• The default checkbox state, which can be checked or unchecked.
• The checkbox category, examples include: gift, loyalty, newsletter, and so forth.

Checkboxes can appear on:

• Guest and logged-in checkout
• Product page checkout

Checkboxes will not appear on:

• Payments only checkout
• If the customer selects PayPal as the payment method

All future checkouts will see these checkboxes. Responses will be sent to the shopping cart platform and will be viewable in the Bolt merchant dashboard.

When Bolt creates the order, it includes a Custom Checkbox field with the custom text description (“This is a gift…”) and customer response (Yes or No). This information is stored in Bolt and sent to the merchant’s shopping cart platform.

Consumer Checkout Experience 

When a customer opens Bolt Checkout. They will see the Shipping page with the custom checkboxes at the bottom of the page. The customer can then check the boxes and proceed to complete their checkout.