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Purchase with Instant Checkout

Bolt allows customers to create Instant Checkout Accounts. If a customer has a Bolt account, there are two ways for a customer to login and buy with Instant Checkout. The configuration used by a merchant on their site will determine how a customer may login.

Configuration One - Standard Creation

This is the default and most common configuration. Bolt does not need a username + password to login. Instead Bolt uses a six digit code verification. The customer is then sent a verification to their registered device. The verification acts as authentication and allows the customer to login.

The steps required for a customer to login are:

  1. The customer enters Bolt Checkout.
  2. The customer enters an email address and phone number. (See Note)
  3. Bolt recognizes the information. Bolt then sends a six-digit code to the customer's phone number for verification.
  4. Login completes as soon as the six-digit code is entered and authenticated. The customer is then directed to Instant Checkout. If the customer does not want their device to remain logged in, they can uncheck the Keep me logged in checkbox.

Note — When a customer returns to buy using Bolt for the second time, they must enter both their phone number, and email. This will allow Bolt to recognize their account and send them the six-digit code. After that, customers will need to use only one, either their phone number or their email. This will now be enough for Bolt to recognize the account and send the authentication code.

Configuration Two - Merchant Account Integration

This configuration requires extra setup. To use the merchant must contact Bolt Support so they can enable it. The customer will not be able to login from within the Bolt Checkout. Nor will the customer be able to access Bolt's Instant Checkout on other merchant sites.

The steps required for a customer to login are:

  1. The customer logs into their account associated with the retailer's site. Each retailer maintains their own workflow for customer login.
  2. The customer enters Bolt Checkout.
  3. The retail site sends the customer's account ID to Bolt. Then Bolt checks the database for a matching Bolt account. If Bolt finds a match, the customer moves to Instant Checkout.

Once logged in customers will see a one page checkout. The page is pre-filled with all their preferred information. Customers can manage their addresses and payment methods. They may also use all the basic checkout features. These features may include discounts, and order notes, if enabled by the merchant. After completing checkout, customers are sent to the merchant's order confirmation page.

 

 

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