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Micro-Authorization

What is a Micro-Authorization?

A Micro-Authorization is a small, temporary charge that Bolt authorizes on a customer's card. The customer then provides the value of the charge to Bolt to prove that that they have access to their account, enabling higher order approval rates for your business.

How does my customer provide the value of the temporary charge to Bolt? 

When Bolt issues a micro-authorization, the customer will receive an email similar to the screenshot below:

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This email notifies the customer to look in their account for a pending charge labeled "BLT*Temp Verify Auth." When the customer clicks the "Verify Your Order" button in the email, the customer will be redirected to Bolt's verification portal shown below:

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As shown in the screenshot above, the customer must enter the amount of the temporary charge and click "Verify your order" to verify the transaction.

If the customer enters the correct amount, Bolt approves the order. If the customer enters an incorrect amount three times, or if the customer does not complete verification within 48 hours, the customer's order will be rejected.

Note: Orders undergoing micro-authorization will display in the merchant dashboard as "Recently Rejected." If the customer successfully verifies, the status will move from "Recently Rejected" to "Completed."

 

How can I tell that a Micro-Authorization has been issued? 

1. Log into your Bolt merchant dashboard.

2. Go to "Transactions."

3. Click on the transaction in question.

4. Under "About this Transaction," there will be a section for "Micro-Auth Issued." If Micro-Auth Issued = Yes, then micro-auth has been issued; if no, then micro-auth has not been issued.

 

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