What is a billing descriptor?
A billing descriptor is the short description of a charge that appears on your customer's card statement. A clear descriptor is important, as it ensures that when your customers view their bank statements, they recognize the charges for your products and don't issue chargebacks.
How do I change my billing descriptor?
To change your billing descriptor, contact Bolt Support.
Are there any formatting limitations for billing descriptors?
Billing descriptors must take the following form:
- Must begin with the prefix "BLT*"
- Can be no longer than 25 characters in length (21 characters if you exclude the "BLT*" prefix)
- Billing descriptors can only use the following characters:
- Letters A - Z
- Numbers 0 - 9
- The following special characters: Ampersand, asterisk, comma, dash, period, space, pound (hashtag)