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Reading your Monthly Ledger Statement

This page describes how to read the monthly ledger statements that you export from Bolt, so that you may understand how transaction activity impacts your settled and unsettled account balances. If you'd like to learn how to export a monthly ledger statement from your Bolt Merchant Dashboard, see this page.

When you export a monthly ledger statement, each row in the spreadsheet represents a different activity, such as a payment, a credit, or a transfer to your bank. 

The columns in the spreadsheet are as follows:

  • Date - The exact date and time that the transaction activity occurred, in UTC. Note that UTC is eight hours ahead of Pacific Standard Time and 5 hours ahead of Eastern Standard Time.
  • Type - The type describes the activity associated with the funds. The different types are as follows:
    • Payment - Represents the capture of a payment, such as a customer purchase.
    • Payment Settlement - Represents the movement of customer payments from the merchant's unsettled balance to the merchant's settled balance. This occurs during the 11AM PT settlement every business day.
    • Credit - Represents credits issued from the merchant to the customer (e.g. refunds)
    • Credit Settlement - Represents the movement of credits (e.g. refunds) from the merchant's unsettled balance to the merchant's settled balance. This occurs during the 11 AM PT settlement every business day. 
    • Adjustment - Adjustments represent direct debits or credits between Bolt's account and the Merchant's account at the acquiring bank, typically due to initiation and resolution of non-fraud chargeback disputes.
    • Funding - Funding represents the transfer of funds from the merchant's settled balance to the merchant's bank account, which occurs at 1PM PT every business day.
    • Withdrawal - Withdrawal represents the transfer of funds from the merchant's bank account to Bolt's bank account, in the event that the net settlement is negative (more credits issued than payments placed).
  • Transaction Reference - Bolt's 12-digit unique identifier for a transaction. This can be used to search your merchant dashboard for the transaction, and can also be used for reference when receiving support from the Bolt team. Note that multiple activities may be associated with the same transaction reference (e.g. payment and payment settlement).
  • Order Reference - The unique identifier for a transaction, as provided by your shopping cart platform. This reference number can be used to search your shopping cart platform for the transaction. Note that multiple activities may be associated with the same transaction reference (e.g. payment and payment settlement). Additionally, note that funding events will not have an order reference, as they are not logged in the shopping cart platform.
  • Currency - The currency in which the transaction activity occurred.
  • Amount - The total dollar amount of the transaction activity.
  • Processing Fee - The total amount of the payment processing fees paid to Bolt on the transaction.
  • Bolt Fee - The total amount of the Bolt fees paid to Bolt on the transaction.
  • Unsettled Balance - Displays the running total of your unsettled balance, which will settle in the next settlement event.
    • Payments and credit settlements increase your unsettled balance. 
    • Credits and payment settlements decrease your unsettled balance
    • Adjustments will neither increase nor decrease your unsettled balance, as adjustments are direct transfers between Bolt's account and your account at the acquiring bank. Thus, they do not require settlement with the card networks.
    • Funding will neither increase nor decrease your unsettled balance, as funding only transfers money from your settled balance to your bank account. 
  • Settlement Currency - The currency in which the settlement occurs. This displays only for payment settlement and credit settlement transactions.
  • Settled Balance - Displays the running total of your settled balance, which will be included in your next bank transfer.
    • Payment Settlements increase your settled balance.
    • Credit Settlements decrease your settled balance.
    • Payments and Credits do not impact your settled balance; they only impact unsettled balances.
    • Adjustments will either increase or decrease your settled balance, depending on whether the adjustment is a debit or a credit.
    • Funding will decrease your settled balance, as funding represents the transfer of money from your settled balance to your bank account.
  • Exchange Rate - The exchange rate between the payment currency and the settlement currency.

At the bottom of the spreadsheet, you'll find rows containing:

  • Beginning Balance - The amount of both your Unsettled and Settled balances as of the beginning of the month.
  • Ending Balance - The amount of both your Unsettled and Settled balances as of the end of the month (or, if you're viewing the statement for the current month, as of the today's date)
  • Total Funding - The total amount paid to the merchant's account over the course of the month.
  • Total Processing Fees - The total amount paid to Bolt in processing fees over the course of the month.
  • Total Bolt Fees - The total amount paid to Bolt in Bolt fees over the course of the month.
  • Total Payments - Total payments, before fees, paid by the merchant's customers to the merchant over the course of the month.
  • Total Credits - Total credits issued from the merchant to the merchant's customers over the course of the month.
The monthly ledger updates as transactions are processed; as a result, the current month's statement always displays month-to-date information. 
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