Once a payment is authorized, the customer's funds are put on hold until the merchant confirms that the order will be fulfilled. The action of confirming that the order will be fulfilled is called Capture.
Upon capturing an order:
- The funds from the transaction are moved from your unsettled balance to your settled balance and transferred to your bank during the next day's payout process.
- You will hold a liability on your books until the order is shipped and received by the customer.
Bolt supports two forms of capture:
- Immediate Capture — which automatically captures funds immediately upon order approval. This is recommended for merchants who have inventory immediately available to ship upon purchase.
- Delayed Capture — which captures funds either partially or in full at a later date upon explicit confirmation from the merchant. This confirmation can be manual or can be automated through a shopping cart integration. This is recommended for merchants whose inventory is not immediately available upon purchase, such as those who sell products that require customization.
If you choose delayed capture, you may also choose to enable multiple capture. With multiple capture, you can split the capture of funds across multiple capture events. For example, let's say a customer places a $100 order containing two $50 items. You ship the first item on January 5th and the second on January 10th. With multiple capture, rather than capturing $100 on January 10th when both items have shipped, you can capture $50 on January 5th when you ship the first item, and $50 on January 10th when you ship the second item.
If you want to switch between immediate and delayed capture, or if you want to enable or disable multiple capture, please contact Bolt Merchant Support.