How can I contact Bolt Support?

Bolt Support can be contacted in the following ways:

  • If you are a Merchant, log into your Merchant Dashboard and click the "Support" button in the bottom right corner of the page (see screenshot below). When you contact support, please provide us with:
    • Your Name
    • Your Email address
    • Business Impact
    • Issue Category
    • A detailed description of your issue
    • Relevant Attachments, such as screenshots of the issue


  • If you are a shopper looking to contact Bolt, please reach out to


**please note that Phone Support is not available at this time. 


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request