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How can I contact Bolt Support?

Bolt Support can be contacted in the following ways:

  • If you are a shopper, please reach out to support@bolt.com
  • If you are a Merchant, log into your Merchant Dashboard and click the "Support" button in the bottom right corner of the page (see screenshot below). When you contact support, please provide us with:
    • Your Name
    • Your Email address
    • Business Impact
    • Issue Category
    • A detailed description of your issue
    • Relevant Attachments, such as screenshots of the issue

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Please note that Phone Support is not available at this time. 

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