Contacting Bolt Support

Bolt Support can be contacted in the following ways:

  • If you are a Merchant, log into your Merchant Dashboard and click the Support button in the bottom right corner of the page (see screenshot below). When you contact support, please provide us with:
  • Your Name
  • Your Email address
  • Business Impact
  • Issue Category
  • A detailed description of your issue
  • Relevant Attachments, such as screenshots of the issue


  • If you are a shopper looking to contact Bolt, please reach out to

Note — Phone Support is not available at this time. 


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