Bolt Support

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Shopper Question

If you’re a shopper and you need assistance with an order or your Bolt Account, contact our support team for help.

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Merchant Request

If you need help resolving a non-urgent issue, contact our support team for help.

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Urgent Merchant Issue

If you need help resolving an urgent technical issue, for example an issue that is blocking checkout, report this issue for help from a Bolt support engineer.

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Chargeback Support

If you need to respond to a chargeback or have questions about the chargeback process, contact our risk team for help.

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Order Reviews

If you want one of your orders re-reviewed, have a question about fraud, or an order shipment address change, contact our risk team for help.

Contact Risk Team

Bolt Help

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