Skip to main content
Submit a request
Sign in
Bolt Support
Submit tickets and track existing ones.
View my open support tickets
Shopper Question
If you’re a shopper and you need assistance with an order or your Bolt Account, contact our support team for help.
Contact Support
Merchant Request
If you need help resolving a non-urgent issue, contact our support team for help.
Contact Support
Urgent Merchant Issue
If you need help resolving an urgent technical issue, for example an issue that is blocking checkout, report this issue for help from a Bolt support engineer.
Contact Support
Chargeback Support
If you need to respond to a chargeback or have questions about the chargeback process, contact our risk team for help.
Contact Risk Team
Order Reviews
If you want one of your orders re-reviewed, have a question about fraud, or an order shipment address change, contact our risk team for help.
Contact Risk Team
Bolt Help
Looking for
documentation
,
guides
, and
eLearning
?
Explore Help →