Bolt Support Portal

Looking for Bolt.EU? Click here.

Merchant Support

Are you a Bolt merchant? If you need help resolving an issue, contact our merchant support team for help.

Contact Support

Shopper Support

Shopping at a Bolt Merchant? If you need assistance with an order or your Bolt Account, contact our shopper support team for help.

Contact Support

Chargeback Support

If you need to respond to a chargeback, or have questions about the chargeback process, contact our disputes team for help.

Contact Risk Team

Order Review

If you want one of your orders re-reviewed, have a question about fraud, or an order shipment address change, contact our order review team for help.

Contact Risk Team